Oi Partners, Inc.

a better human experience - for a better business outcome.

Effective Workplace Communication


June 2009


In this issue:

Visit us at SHRM '09 in New Orleans!

We're giving away sun visors to the first 500 people who stop by!

PLUS register to pick up a Flip Video camcorder!

This little camcorder fits in your pocket and lets you edit and upload your videos to the Web. Great for business or personal use!

Also, come and check out how our OI SolutionsSM products can work for you -- eCareer Center for outplacement and eDevelopment Center for coaching.

These products allow you to manage and track all of your outplacement and coaching engagements, anywhere in the world. How cool is that?

See us at Booth #2231 - 2233!

Timothy H. Schoonover

President & CEO

OI Partners Promark Company

513 768-6506

schoonover@promarkoi.com

www.promarkoi.com

OI Partners Promark Company is a proud sponsor of the 2009 Butterfly Show held at one of Cincinnati's venerable landmarks, the art-deco Krohn Conservatory.  The Butterfly Show is spectacular on its own yet imparts a special meaning for us who deal with transition.

The butterfly is a symbol of change and new life. The change from larva to butterfly comes with a struggle which is natural and a determination which is instinctual. We view the butterfly 's transition as an inspiration for clients and candidates to experience positive transitions. All of our work is done in the belief that individuals can transition and change in a way that allows them to reach heights they never imagined possible.

If you are in the Cincinnati area, I hope that you, your family and colleagues will take time to enjoy this seasonal exhibit before it ends on June 21. 

Hello, hello!

The only reason things get done in an organization is because of good workplace communication. Nearly all conflicts or problems in the workplace can be traced to communication breakdowns: misunderstandings, assumptions, vague speak, poor listening abilities, and the list goes on.  At the same time most of the good outcomes occur because of effective communication processes.  In this issue, we cover several areas where effective communication is critical: giving and receiving feedback, communicating about layoffs and participating in face-to-face meetings. We discuss how communication is both a bottom-up and top-down function ("Management's Role in Workplace Communication") and detail some components of good communication ("Effectively Communicating in the Workplace").

Knowing that communication works best when it's a two-way street, please share with us your thoughts on this issue. We will post them in next month's issue.

Thank you for listening and reading.  I hope the information included here will be useful in growing your organization!

Sincerely,
Tim

Timothy H. Schoonover, President & CEO
OI Partners Promark Company

Giving and Receiving Feedback

Resource Guide:  Effectively Communicating and Receiving Feedback

Feedback is critical to measuring performance. However, the way feedback is given or received can have a significant impact on effective communication. This short resource guide includes several tips for ensuring feedback is most effectively communicated and received.

Effectively Communicating in the Workplace

When an organization perpetuates good communication, it demonstrates an investment in employees. Here are insights into what makes workplace communication effective.

Layoff Announcement Writing:  4 Steps to Say Goodbye with Class

When written communication is the only option for relaying the fact that employees have departed your organization, be sure to follow these critical steps to make sure your message is received well by remaining employees.

Management's Role in Workplace Communication

Effective workplace communication is only possible when mechanisms exist to move information both up and down within the organization. Only management can establish and maintain those mechanisms. Here is insight on ways that can happen.

Face-to-Face Meeting

7 Keys to Open the Door to Effective Face-to-Face Workplace Communications

Improve your face-to-face contact with colleagues by following these 7 tips.